Frequently Asked Questions

Questions & Answers
If you don't find the answer to your question, give us a call!

Is my website 100% custom designed?
Yes. Your website will be 100% custom designed and built per your industry, and based on your specifications and ideas.


How long does it take to get a website up and running?
Once provided all the content and information necessary, typical turnaround time is less than 3 weeks.


How many pages can my website have?
Depending on the package you choose, the amount of pages may vary. Additional pages can be added at any time for an additional $35 per page.


Can you design our logo for us as well?
Yes, we offer 2 types of logo packages. We offer a standard logo design package that comes in .jpeg and .png files for $75, as well as a Vector logo package for $125. Vector images allow more flexibility the way they are constructed and are excellent for larger offline print needs. 


Do I need to pay up front?
We only require a $50 deposit to get started.  If for any reason, you are not happy with the results of the initial rough draft, you can request your deposit back, and we will be happy to issue a refund. Once we begin making edits to the rough draft, we are no longer able to refund the deposit. The final payment will be due when you are ready to go live. We offer online payment through paypal, or payment by check.


I already have a domain, can I use that?
A domain is included in our website packages, however, if you already own a domain, or choose to own the domain with a different registrar, we will take care of all changes to the DNS settings. We will need administration access to the company where the domain is registered. There is no additional charge for set up. 


Do I need to learn how to make changes myself?
Turek Digital Media handles everything for you, so you never have to worry. You can contact us to make changes, by email, phone, or text. All changes are made by us, typically within 72 hours of request. You will not have access to make changes yourself.


How much does it cost to make changes?
Website maintenance is included in our website design packages. We do not charge extra for maintenance throughout the year. This includes changes in photos and text, but does not include major layout changes or reoccurring changes like “daily specials”. It will be at our company discretion if an additional charge is needed for work that is provided.  


Do you offer Search Engine Optimization?
We do offer SEO. Please refer to our  Marketing Tab  to learn more. Pricing range from $299 -$500 per month depending on the desired campaign.


Can I cancel my website at anytime?
Yes, if for any reason, you need to cancel your website, there is no charge to cancel. If the domain is registered with us, and you need to transfer it to another provider, we will guide you through this process. The website itself cannot be transferred, and all content will be lost upon cancelation. Turek Digital Media is not responsible for any content that is deleted upon cancellation. Once a payment for services is completed, we do not offer any type of refund.